BAO NGUYEN NGOC

Product-focused Engineer

Leveraging 6 years of expertise in Advanced Web Engineering and Artificial Intelligence. I build scalable platforms that integrate Computer Vision and Generative AI directly into business workflows. My core strength lies in designing efficient, type-safe architectures capable of handling heavy concurrent workloads while maintaining a seamless user experience.

About

Crafting intelligent experiences

Product-focused Engineer leveraging 6 years of expertise in Advanced Web Engineering and Artificial Intelligence. I build scalable platforms that integrate Computer Vision and Generative AI directly into business workflows. My core strength lies in designing efficient, type-safe architectures capable of handling heavy concurrent workloads while maintaining a seamless user experience. Committed to delivering high-performance software with automated, enterprise-grade deployment pipelines.

Machine Learning

Deep expertise in neural networks, NLP, and computer vision

Full-Stack Dev

Building scalable applications with modern frameworks

AI Integration

Seamlessly integrating AI into production systems

Performance

Optimizing models and systems for real-world use

Projects

Featured work

End-to-End AI Vision Platform for Container ID & Asset Recognition

End-to-End AI Vision Platform for Container ID & Asset Recognition

Led the development of a full-stack AI Vision system for automated container-number detection, OCR extraction, and exception monitoring across mobile devices, backend processing services, and a centralized web dashboard.

PythonFastAPIYOLOOCRComputer VisionMicroservices
Automated Intelligent Job Tracking and Matching Platform

Automated Intelligent Job Tracking and Matching Platform

Developed a sophisticated Automated Job Search and Matching Platform designed to analyze job market data and provide quantifiable skill-based compatibility reports using advanced technical processes.

PythonNLPAIJob MatchingData PipelineMachine Learning
AI Customer Service & Deployment (Kiosk Platform)

AI Customer Service & Deployment (Kiosk Platform)

Designed and implemented an AI Agent solution focused on handling tier-1 customer service inquiries, effectively supporting the goal of offloading customer support to AI with seamless front-end integration and deployment.

AIChatbotCustomer ServiceJavaScriptDeploymentIntegration
Scalable Automated Dubbing and Video Editing System

Scalable Automated Dubbing and Video Editing System

Engineered a scalable system for automated speech-to-speech dubbing and video editing based on customizable templates, featuring multi-provider AI integration and automated social media publishing.

AWSLambdaFargateAIVideo ProcessingDubbingCloud Architecture

Other Projects

Experience

Where I've worked

Sep 2023 — Present

Full Stack / NLP Engineer

WebmarkRemote

AI Customer Service Agent (Kiosk Platform): Engineered a Retrieval-Augmented Generation (RAG) system integrated with dynamic Knowledge Base ingestion. Achieved a 100% automated resolution rate for Tier-1 support queries immediately post-launch.

Intelligent Job Matching Engine: Developed a semantic analysis tool utilizing Advanced Large Language Models (LLMs) to parse unstructured resume data. Created algorithms to generate quantitative compatibility metrics (e.g., Skill Match & Gap Analysis), empowering data-driven recruitment decisions.

Seamless Frontend Integration: Implemented asynchronous UI injection strategies to embed intelligent agents into third-party client environments without compromising host performance.

Scalable Backend Architecture: Architected high-throughput asynchronous microservices to orchestrate complex communication between user interfaces, vector databases, and AI inference engines.

RAGLLMsNLPVector DatabasesMicroservicesTypeScriptNext.js
May 2022 — Sep 2023

AI Engineer & Technical Lead

SCS SolutionsHo Chi Minh

Technical Leadership: Led a cross-functional team to architect and deploy industrial Computer Vision solutions, directly addressing critical operational inefficiencies. Translated complex business requirements into deployable technical specifications.

DataOps & Model Training: Established robust Data Operations pipelines, managing the full lifecycle from designing rigorous data annotation protocols to training and fine-tuning custom neural networks for specific industrial contexts.

Edge Infrastructure & IoT Deployment: Directed the on-site physical implementation, overseeing the configuration of Edge computing devices, IP cameras, and network infrastructure (Wi-Fi/LAN) to ensure stable, real-time data transmission.

End-to-End Vision Platform (Container Logistics): Spearheaded the development of a recognition system for automated asset tracking.

  • Achieved >90% extraction accuracy via customized deep learning OCR architectures.
  • Reduced manual inspection workloads by ~60% via automated anomaly detection.
  • Performance Engineering: Optimized inference pipelines using hardware acceleration, reducing latency to <200ms per frame.
  • MLOps: Revolutionized the delivery workflow by establishing automated CI/CD pipelines, slashing model deployment cycles from days to <1 hour.
Computer VisionDeep LearningOCREdge ComputingIoTMLOpsCI/CDPython
Sep 2020 — Present

System Architect

Specialized Projects & Freelance

Remote

Scalable Automated Dubbing & Video Editing System: Architected a cloud-native platform for automated "speech-to-speech" localization and content generation.

  • Cloud Architecture: Designed a hybrid infrastructure leveraging Serverless Computing for event-driven logic and Container Orchestration for heavy rendering workloads.
  • Advanced AI Integration: Orchestrated a Multi-Provider Strategy combining best-in-class TTS/STT services to ensure natural prosody and voice preservation.
  • Workflow Automation: Engineered a distributed publishing system capable of bypassing platform restrictions via complex proxy management.
Cloud ArchitectureServerlessContainer OrchestrationTTS/STTVideo ProcessingAWS
May 2020 — May 2022

Computer Vision Developer (Part-time)

OCTA

Remote

Developed high-precision image processing software for Optical Character Recognition (OCR) tasks, focusing on maximizing throughput and accuracy in constrained environments.

OCRImage ProcessingPythonComputer Vision
Sep 2020 — May 2022

Computer Vision Developer

SPTECH

Remote

Created backend recognition systems for industrial manufacturing, specifically targeting Product Identification and Automated Defect Detection.

Computer VisionIndustrial AutomationDefect DetectionPython
Education

Academic Background

July 2019 — July 2023

Management Information Systems

University of Economics Ho Chi Minh City

Ho Chi Minh City

Relevant Coursework:

Database DesignSQLC#System DesignData Structure
Contact

Let's work together

I'm always interested in hearing about new projects and opportunities. Whether you have a question or just want to say hi, feel free to reach out!

Location

Ho Chi Minh City, Vietnam